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Verizon Launches Digital CX, Salesforce Updates Commerce Cl…

January 23, 2019 admin 0

PHOTO: Pedro Ribeiro Simões Verizon launched a suite of solutions that blends human and artificial intelligence (AI) and is designed to enhance the customer engagement experience. According to Verizon officials, the digital customer experience (CX) is an end-to-end managed […]

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Open source search engines attract developers

January 16, 2019 admin 0

As the enterprise search market expands, open source search engines compare favorably to their commercially built counterparts as an attractive option for developers. Organizations can choose to deploy enterprise search platforms in a variety of […]

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